wolverhampton council taxi complaints

• 8 September 2023

A site to help anyone submit a Freedom of Information request. This training is only available in English and covers the following: This syllabus is regularly reviewed, including with the Local Authority Designated Officer (LADO) and Partnership Strategic Exploitation Co-ordinator. Weve helped millions of people find a resolution. ( have been taken to ensure that no viruses are present. (05798215). Customer Engagement Officer Members of the council's regulatory committee are set to discuss the matter on Wednesday. J)h )(h (%-PHii(cRHR})sG4sE J`(4QH((EPEPEPEPEPEPEPEPEP2Q[)R Where there is information on the applicants DBS certificate, this is considered in accordance with the Councils Guidelines. endobj Help us protect your right to hold public authorities to account. In May 2017, the chair of Wolverhampton's licensing committee, Alan Bolshaw, wrote to Sajid Javid, who was then Communities and Local Government Secretary, urging him to create a national database of drivers so that adequate background checks could be carried out, even suggesting the council fund it. His comments follow reports last year that councillors in the West Midlands had criticised The City of Wolverhampton Council for operating a "more lenient" licensing system for private hire. ( It is examining a range of proposals, including making taxi and private hire. mySociety It's quick, easy and (best of all) it's free. Resolve your Wolverhampton City Council Complaints for free | Resolver UK The purpose of the witness statement is to provide written evidence to support a complaint that will, if necessary, be used as evidence in court. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.04] /Contents 4 0 R/StructParents 0>> )((((QE( ( ( ( ( ( ))h9G4:9 4wE/4 sIJ ( However, there remains no official system of ensuring all authorities are aware of suspected criminal activity, although the council "refutes any accusation" of failing to pass on details. 2019. ( and if anyexemptionsapplyto some or all ofthe information then we the case and advise you of your rights to request an internal review and (PE QE Q@ EPEPEPEPQGE Q J( i90#?WHB CH 7:+ 6YgY]BPU8q-HG-b%+aK`y=DUFB%2)x$T'oSz+! 5 0 obj Concerns have also been raised over passenger safety. Over the same period Wolverhampton Council had 1,018 applications from private hire drivers based in Walsall. . Number of Private hire taxi operators who have breached their operators licence conditions including name of operator and details of breaches from 2017 -2019, Information request Run by Volunteers and powered by Alaveteli. Resolver is free. 2023 BBC. Subscribe to our newsletter to get the day's top stories sent directly to you. We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone. ( SocietyWorks Ltd On Tuesday, the Department for Transport announced new proposals for taxi and private hire drivers to have to pass enhanced criminal record checks before being granted a licence. Taxi and Private Hire licensing within South Staffordshire is administrated on behalf of the Council by the City of Wolverhampton Council's Licensing team from April 2022. Council cannot accept responsibility for any loss or damage arising from "In terms of my experience working on the front line and from working in some cases, there are some drivers that are predatory. Taxi complaints - a Freedom of Information request to Wolverhampton ( Councillor Philip Page, chairman of the councils regulatory committee, said: We take public safety very seriously at Wolverhampton. As such, the Council considers those applications and where the applicant is fit and proper, a licence is granted. 2 0 obj ( %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz Taxi licences | City Of Wolverhampton Council Wolverhampton Homes | Complaints and feedback request. Any views expressed in this email are those of the individual sender, We will inform youif this is endobj The BBC is not responsible for the content of external sites. Wolverhampton Council launched The Additional Restriction Grant - Taxi and Private Hire Grant Scheme to help drivers across the city. 2. On April 29, 2020, council officers received a. The secret mine that hid the Nazis' stolen treasure. The secret mine that hid the Nazis' stolen treasure. VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules. Thank you for your request for information that was received on6 November In Birmingham, where there have been four serious sexual allegations against drivers licensed in Wolverhampton, the council said it was concerned the Deregulation Act had "resulted in a situation where there are many vehicles and drivers in the city over whom the council has no enforcement powers". Wolverhampton then made it very easy to get licenced there, issued tens of thousands of licences for a population of 260,000 and therefore made the standards of private hire taxis slip in the whole country malcster_75 8 mo. <> (05798215). Use Resolver to make a complaint. Wolverhampton Council hits back over Bolton councillor's taxi licensing Established taxi drivers in Wolverhampton have previously protested over what they said was a fall in standards since the Deregulation Act was introduced. In response to your request, please see attached our response to your Established in 2008. In one instance, a council officer drove more than 100 miles to a suspect driver's home and "took his licence away from him on his doorstep". We provide commercial Simple! Fears have been raised drivers are "shopping around" to find the easiest way to obtain a licence. The service has never failed an audit. ( This email contains proprietary confidential information some or all of Subscribe to our newsletter to get the day's top stories sent directly to you. endobj Please note, if you are not willing to provide a witness statement we may be unable to process your complaint fully. City of Wolverhampton Council said it prioritised local taxi driver applications. Dear Wolverhampton City Council, Number of Private hire taxi operators who have breached their operators licence conditions including name of operator and details of breaches from 2017 -2019 . endstream List of Private Hire Operators - WhatDoTheyKnow Explore in 3D: The dazzling crown that makes a king. Taxi drivers licensed by a council which is accused of threatening public safety are suspected of serious sexual offences. Please notify You may change your settings at any time or accept the default settings. The secret mine that hid the Nazis' stolen treasure. It is intended solely for the addressee. Best and worst companies at resolving issues. Let us know what you think has gone wrong and how you think we can correct it. Learn more about Resolver Pro and how to claim your business. This includes when drivers are operating outside of Wolverhampton, where drivers are expected to co-operate with reasonable requests from compliance staff authorised in other areas. stream Where there are motoring convictions, these are also considered against the Councils guidelines. A Ministry of Transport (MOT) certificate dated no more than 10 days prior to the application date must also be provided. Wolverhampton Council <> It is intended solely for the addressee. Contact us if you think it should be reopened. Taxi drivers licensed by a council which is accused of threatening public safety are suspected of serious sexual offences. NOTE: Please do not edit the subject line when replying to this email. Councillor Alan Bolshaw, the citys licensing chief, said: Councillor Bird seems to have come quite late to the party. endobj To apply/renew your driver or vehicle licence follow the links below. Magistrates dismissed Sahrish Rahat Ayubs appeal against Wolverhampton Councils decision to revoke her private hire driver licence. South Staffordshire Council is handing over taxi and private hire licensing functions to Wolverhampton Council (CWC). If you have a complaint about a driver, vehicle proprietor or operator, you can provide information at Taxi Complaints or call our dedicated complaints line 01902 55 TAXI. Wolverhampton Council, "We would like to see a return of standards so that public safety is not put at risk.". have been taken to ensure that no viruses are present. endobj ( We will also advise you if we cannot provide you with the information (( ) ( ( L9@sG4s@4sG4s@4sG4s@sKG4( ((((aEP0(QE( ( (`QE Most populous nation: Should India rejoice or panic? ( Governance services through our wholly owned subsidiary It licences drivers from around the UK including Scotland, Manchester and Nottingham. and a limited company (03277032). ( w !1AQaq"2B #3Rbr Some drivers may have taken on related work as delivery drivers, the report added. Ebrahim Suleman, former chairman of West Midlands Private Hire Drivers Association, said "99.9% of drivers" were honest and hard working but a minority used loopholes to get a licence. ( <> All rights reserved. The Local Democracy Reporting Service said that since the change in the law, Wolverhampton had invested heavily in its digital licensing service, reducing processing time and cost. Wolverhampton City Council Complaints Email & Phone | Resolver UK Run by Volunteers and powered by Alaveteli. Consumer guides, newsletters, surveys and more! Did this woman die because her genitals were cut? ( L thompson made this Freedom of Information request to Wolverhampton City Council . 9 0 obj ( services through our wholly owned subsidiary City of Wolverhampton Council Taxi Licensing Safeguarding Statement, A face-to-face English assessment (followed by a recorded interview where there are any concerns), Safeguarding children and vulnerable adults. Instead, theyre full of the info you need to get things sorted. I understand they may feel like they're being unfairly targeted but you know this is about protecting children and protecting drivers' business reputation.". 2,000 grants to help Wolverhampton taxi drivers | Express & Star Then like us on Facebook and follow us on Twitter. )})( %- RJ- K@ J(i)i( ( ( Applications from Kilmarnock, Edinburgh, Perth and Kirkcaldy were received by Wolverhampton Council last year, as the authority granted 15,171 licences to extend its dominance over the British private hire market. Before becoming a driver,. Just raise a case and leave feedback after. ( xUMo0#HMH,mQ-Uki66>X{o<3n|uYK6+m Taxi & Private Hire Vehicle Licensing - South Staffordshire If their licence is revoked, this decision is recorded on NR3S, in case the driver tries to apply for a licence at another authority. (/65hQJ1AE% RR)(JZ(AIE R ZC@RPKE% QK@ E- QE QE QK@ EPEPEPIKE %Q@ EPzQE QE QE QE QE QE QE QE QE QI@E% QKE In that year a change in the law allowed private hire drivers to operate in a different area from where they obtained a licence. "Since 2015 I know that there have been more complaints over sexual harassment, accidents in taxis and illegal pick-ups, all different things have been going on. Follow BBC West Midlands on Facebook, Twitter and Instagram. might not provide that informationto you. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. Wolverhampton taxi drivers accused of serious sex crimes of how you may appeal (if appropriate). She then more than doubled the price for the uninsured journey. It just seems like the budget line comes first above everything.. u&?JC ( Papers found the situation had emerged since the government in 2015 ruled drivers could register anywhere in the country, not just their local area. Mr Ashford welcomed news of the government's proposals for tougher legislation. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Predators can use relaxed rules to become taxi drivers and gain access to vulnerable passengers, a victim's charity said. None of the councils for the areas where offences were alleged could confirm whether they had been made aware of the suspect driver operating in their area. Once a statement is provided you may be asked to give evidence in court. Resolver can help you send your complaints to Wolverhampton City Council. On April 29, 2020, council officers received a complaint that Ayub, aged 25, had picked up a passenger who had not pre-booked, which is a requirement of both her private hire licence and car insurance policy. Importantly, our driver conditions dictate that drivers must cooperate with reasonable requests from compliance staff authorised in other areas. Private Hire Driver Licence Application If you need to book a wheelchair accessible vehicle this is a list of thecurrent licensed providers. A driver working in Southampton when a serious sexual allegation was made against him in October 2017, A Wolverhampton taxi driver accused of being involved in child sexual exploitation on 16 June 2017 in Bolsover, Derbyshire, A serious sexual allegation recorded as taking place in Mansfield, more than 70 miles away, on 3 October 2016, One allegation of CSE made in Shropshire in January 2018 along with two other serious sexual allegations in 2017, In Telford, where authorities have dealt with.

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