bt youview box stuck on loading

• 8 September 2023

17h17. Hi@SiGreenwood thanks for sending over your details. Hi@SiGreenwood Did you receive the new box OK? Thanks, are you saying that you think the hard disk has died then? If you're a BT TV subscriber with an active BT subscription, BT will replace the box. All rights reserved. 01-05-2019 If you have an Internet Mode enabled box, or the BT TV Box Mini you don't need to have the aerial plugged in, it just needs to be connected to the internet. We haven't changed anything. BT freeview stuck on "loading" - YouView Community Which youview box model is it ? By selecting Accept, you are agreeing to our cookies. please let us know how you get on with a4K recording. Then you will have to either pay for a replacement, or subscribe to BT TV, and BT will loan you a new one. on Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. This site uses cookies. Many thanks. 12h21. However, this time, that remedy does not seem to work. I would still be inclined to get it replaced under warranty. 9h42. Thanks for posting back with what seems a positive result. (Although i'm not sure why the drive would affect the 'settings' menu)? Internet/USB Recovery, keep recordings. Give it a couple minutes to get itself ready and then it should load as usual. Release the down button and press the power button to say yes. Worked fine until last night. - edited Access from your Country was disabled by the administrator. Why is my BT YouView box stuck in maintenance mode? - iNews.co.uk Yes everything seems to be working correctly. If it's still slow after carrying out these steps, the last thing to try is a full reset of the BT TV box. Every time I turn it on it just says "Please wait" or "Nearly ready" and nothing happens. Don't know how to do maintenance reset, but we can't get to the menu on screen anyway because it gets stuck at the loading stage zulu17 Member, Super User Posts: 1,171 20 January 2020, 12:00PM Ok, I got impatient with waiting for a software update and begrudgingly went for a full factory reset deleting recordings. I will also have had a BT Youview box from BT just under 6 months now. Hi, thanks for your reply. I've had this Humax DTR-T1010 for 10 months now and since Friday it's been playing up. You can print a freepost label to eturn the box if you wish. We need to access Maintenance Mode from the start up screen. Registered in England. Hi, my youview box is stuck on the loading page. However, this time, that remedy does not seem to work. You may be able to get it working again by going into Maintenance Mode and performing a reset. This can be causes by it being knocked while it was turned on. If you look on the public YouView forum, there may be posts there showing you how to do it. I can't tell you what the model or software . 12:11 PM. I'm showing no TV product on your account currently and the system will not allow a TV box to be sent. If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? The broadband blue light isnt coming on either. David Question - Help for a frozen Humax Youview DTR-T1000 box 03:09 PM. Visit our full contacts page here. Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. Some would say that yours has done well to last three years. Switch on the power switch on the back of your box and a red light should appear on the front. 17h30. - edited 14-12-2020 14-12-2020 The third one might be fine. If youd like to join in, please sign in or register. It is strange because the catch up players work fine. Model number 91-00438. Having BT Youview Box Problems? Here's How to Fix It! - Aerialforce 01-05-2019 Just to re-iterate what i'm seeing on the Humax, The settings menu just freezes with 'loading' in the main screen, when I go into 'MyView' when I go to 'recordings' it sits there for a couple of minutes before it displays my recordings, I have tried watching one and it intermittently freezes for a second every 20 seconds or so. It just seems to get stuck on the YouView loading screen forever. My router packed up and when I tried to go to settings to connect the new router, I could not get into settings. 13-04-2020 8h37. I've arranged for a replacement box to be sent and returns packaging to return your existing box. Using Maintenance Mode - YouView Support The YV persistently tells me it can't connect to the internet.This morning though, after a lot of messing about, I have found that if the dLAN200 units are re-started and the broadband stays on for long enough for them to sort out their handshaking and talk properly to each other and the YV box has had long enough for this fact to be registered with the machine, it now works. Thanks. Take a look at How to return and recycle your BT Broadband Hub and BT TV box for free. A red light should appear on the box, Press and hold the down arrow on your remote until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. By continuing to browse, you are agreeing to our use of cookies. on It's possible that a surge during the power cut has caused a hard drive failure or some important data has been corrupted. 05-07-2022 Worked fine until last night. Read our cookie policy. This all went through ok but sadly made no difference to my problem and I still can't get into settings or satisfactorily watch any of my recordings. Your box is connected to your TV witha HDMI or Scart cable and that the correct Source/ input is selected on your TV. p.s. It just seems to get stuck on the YouView loading screen forever. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Stuck on loading - BT Community This can be causes by it being knocked while it was turned on.

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